UPDATE MyTicket App Registration Process

15 September 2018

UPDATE MyTicket App Registration Process

Saturday 15th September 12.30pm - LATEST UPDATE ON REGISTERING WITH APP from the MyTicket team.

"Some users have been experiencing issues receiving verification codes for race registration.  To help with this we have automatically verified all existing users.  You can go ahead and bypass the verification process and login with the credentials you signed up with.  You can also avail of the reset password feature."

Thankfully this issue has only impacted on a small number of people.  We apologise for any inconvenience this has caused and appreciate your patience on the matter. 

UPDATE MyTicket App Registration Process

14 September 2018

UPDATE MyTicket App Registration Process
UPDATE MyTicket App Registration Process

Belfast City Marathon Management Team are aware there is a problem registering through our app when using an Android Device.  This is particularly prevalent when trying to register using the Facebook link.

My Ticket is currently working to resolve this problem and we hope it will be back online later today.

 

Please also note - for all Android devices, you must have at least 4.1 version of Android installed for the MyTicket App to be downloaded.

 

We apologise for any inconvenience and thank you for your patience whilst we work through this problem.